Antilles Exception Commitments
• The quality of the rental properties
• On-site assistance 7 days a week
The choice, the advice
Established in the Caribbean’s, Martinique and Guadeloupe, we have selected for you a significant number of partners in Martinique, Guadeloupe, Saint Martin, Saint Barth and the Dominican Republic: Different accommodations (villas, houses, bungalows, hotels...), car rental companies, and other suppliers of a wide variety of activities. Since we are very knowledgeable with the specificities of each of our service providers, we are able to advise you to refine the stay that meets your expectations ... even the most complex! Do not hesitate to contact us.
The quality of the property rentals
In the West Indies as elsewhere, accommodations are of very diverse quality, especially in terms of cleanliness, maintenance and equipment. We visited many properties and only selected those corresponding to our quality criteria (cleanliness, maintained, satisfactory equipment ...). We try to give on our internet site a detailed and objective description of the selected villas and hotels and we do not hide the possible "weak points". However, "the feeling" remains easier to communicate by phone ... Do not hesitate to contact us.
We assign a number of "suns" (stars) to different accommodations that reflect a general appreciation. These are the sole responsibility of the Antilles Exception and they do not correspond directly to official rankings (although the assessment is often similar). When accommodations benefit from official rankings or labels, these are communicated to you in the "detail" tabs of each accommodation.
Security and guarantees
Here are all of your guarantees explained in detail:
French Business Registration number: IM972120009
The registration in the Travel Operators Register meets rigorous criteria of professionalism and financial guarantees. These financial guarantees help protect the consumer. The registration in this register is mandatory in France to be authorized to practice as a travel agent.
A.P.S.T. (French Professional Association of Tourism Solidarity)
This organization is associated with the Travel Operators Register. Membership in the APST is a guarantee required to guarantee your funds deposited.
CNIL (National Commission Informatique et Liberté)
The CNIL's mission is to protect personal data and preserve individual liberties. Our membership to this organization guarantees the confidentiality of the information you provide us and assures you a right of access to information that concerns you. Our membership number: 1369403
Insurance R.C.P (professional liability) - Insurance Allianz No. 55.198.675
This professional insurance is also mandatory to practice as a travel agent.
On-site assistance 7 days a week
Before your departure, we give you a cell phone number so that we can intervene at your request in case of late flight, taxi, and other problems you may encounter during your trip.
Since Antilles Exception is located in Martinique (Rivière Salée) and Guadeloupe (Sainte Anne), you will not have any time difference with the agency during your stay. You can contact us at any time. We are available upon your arrival and for the duration of your stay to answer your questions, give you advice and if necessary book with selected providers activities you may want.
As professionals of tourism in the Caribbean, we have negotiated sufficient commissions with our partners (rental villas, hotels, residences, car rental companies, various airlines) to be able to propose to you the best quality/price products. Thus, you will never find a price beyond the price that you would possibly obtain directly. Actually, the price may sometimes be lower.
In any case, you benefit from our advice, our guarantees and our on-site reception.